Our Customer Support Center will be closed during the Chuseok holiday.
Closed Period: September 24 (Thu) – September 28 (Mon)
Closed Channels: In-app/web Customer Support, email inquiries, phone support
* Inquiries submitted during the holiday will be answered sequentially starting from September 29.
* For refund requests, the date you submit your inquiry will be considered the request date, so please don’t worry even if our reply is delayed beyond 7 days.
* For information related to using SHORTCHA, please refer to the FAQ section.
Thank you for your understanding, and we hope this helps you when using SHORTCHA Customer Support. :)